Call Centre Jobs

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Opportunities in a call centre  

Desjardins - Montreal, Quebec, ca (+6 locations)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth... Call Centre Work careers...

from: neuvoo.ca (+1 source) - 2 days ago

Call Centre Agent (Fraud)  

Total System Services, Inc. - Sudbury, ON, Canada (+1 location)

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide... Call Centre careers...

from: app-cast.com (+1 source) - More than 30 days ago

Call Centre Operator (English)  

G4S - Mississauga, ON, Canada

requirements for employment by G4S Secure Solutions (Canada) Ltd., including, but not limited to: security licence validation and criminal police information check as applicable (CPIC), credit reference... customer service call centre jobs...

from: app-cast.com (+1 source) - 12 days ago

Call Centre Manager  

The Acquisition Group - Vancouver, British Columbia, ca

Do you have a commitment to service excellence? Are you consistent, caring, and analytical with a passion for helping others? Are you a consummate professional with a passion for people and process development... call center no experience...

from: neuvoo.ca - 2 days ago

MCI: Call Centre Representative  

MCI

While prior contact center experience isn't required, Experience in customer service, technical support, inside sales, or back-office support in a contact center environment is a plus. POSITION RESPONSIBILITIESWHAT... call center canada...

from: ca.jobtome.com - 5 days ago

Representative, Marketing Call Centre  

Real Canadian Superstore - Toronto, Ontario, ca

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.In addition, we believe that compliance with laws... call centre recruitment...

from: neuvoo.ca - 2 days ago

Call Centre Agent - Entry Level  

The Acquisition Group - Burnaby, British Columbia, ca

We are looking for a few dedicated and driven individuals to join our team of Call Center Agents, where you will have a chance to innovate, grow and enjoy the work you do! Our people aren’t just part of... weekend call centre...

from: neuvoo.ca (+1 source) - 2 days ago

Remote Bilingual Credit Counsellor - Call Centre - July 30, 2021  

CIBC - Montréal, Canada

CIBC is transitioning to an Agent @ Home model,for this role you will be required to work from home at some point in this process. The expectation and details will be confirmed if you move through the... call center in Calgary, AB...

from: jobleads.ca (+3 sources) - 16 days ago

Call Centre Agent (Virtual Canada)  

American Express Global Business Travel - Quebec, ca

Handling inbound calls from customers to assist with booking their travel needs as well as support merchandise/gift card/rewards point redemption processes (everything from redeeming collected points for... call centre in Toronto, ON...

from: neuvoo.ca - 4 days ago

Bilingual Call Centre Agent  

Government of Canada - Ottawa, Ontario, ca

About the job Conduct interviews by telephone to gather and verify information, request and negotiate payment of outstanding amounts within prescribed parameters, request missing returns and provide a... call centre in Mississauga, ON...

from: neuvoo.ca (+1 source) - 5 days ago


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Call Centre

When a customer needs help with a product, they contact the call centre of the company that makes the product. People who work at this job handle incoming calls or emails and direct the issue to the proper representative. This is one field that appears to have an infinite future need.
Customers may need technical assistance or have specific questions about warranties, store locations or other company-related information. A call centre is staffed by several operators and a supervisor. Extensive knowledge of the company’s products is essential to this job, as are excellent communication skills and a patient personality. It helps to have good organizational skills and to be able to solve problems on the spot.
Operators can typically be hired with just a high school diploma. Supervisors are either promoted from within or need to have an associate’s or bachelor’s degree in a field such as personnel management or communications. Supervisors can make as much as C
$43,000 a year, while operators typically start out around C
$24,000 or are paid hourly wages.

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  • Hiring process and endless tests Lokikneel

    Hello,

    I am seeking a call centre position. I have many years experience working with clients and resolving issues. I find today just to get employment you need to jump through so many hoops, and it's become more tiring than actually working. I currently have a job, but wish to change as my employer and president of the company passed away. Since his passing, things are only getting worse. Is there anyone out there who notices how human resources carries on today or is it just me?

    See Forum
  • Online Customer Service Opportunities Kate

    Hi all - I'm looking for online customer service work. I'm based in Winnipeg, but I'm assuming I could do online work for companies in other Canadian cities as well. Anyone have any suggestions about this? Thanks!

    • Rob:

      I'd say it'll depend on the company, some will be OK with you working from home and others may not. You'll probably find this information when you apply for a position. If it is not available, I recommend that when you apply ask about it straightaway. Good luck.

    See Forum
  • Hi all, help needed as call centre. Sarah

    Hi I’m a customer service specialist but I’ve always worked online (via email) now I’ve got offered a job as a call centre/customer service but via phone. The thing is I’ve never did this thought a phone and I don’t know if I’m going to be as good as I am through email. Someone who experienced both could tell me what are the main differences between email and phone? Should I consider the change or stay where I am right now? Thanks in advance

    • Jackson:

      Hello, If you think that’s out of you comfort zone do it! I’ve always been told that’s the way you grow.

    • Julie:

      Well Sarah, I’ve experienced both and to be honest they’re pretty much the same. I’d say that the biggest difference is the reaction time. If you are reading an email you can think what you’re going to reply and then write it and modify your answer, via phone you need to think quick and be able to reply fast and always keep you manners. I can already tell you that keeping your manners can be the hardest thing… Soo… If besides that your new opportunity has any advantages I’d at least try it, Maybe you are better talking on the phone that you are writing emails! You never know!

    See Forum
  • My dream job Jobisjob

    If you could choose a dream job whether it be in your current field or something else what would it be?

    • Layla:

      My ideal job is call centre job

    • Freya:

      part time, virtual call center job
      in canada

    See Forum

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