Although there are many positions available within spa retail, the key role for most of these jobs is outstanding customer service, as the industry relies heavily on customer satisfaction for survival. Some of the positions within this field include managerial employment, massage therapists, receptionists, and treatment specialists.
Some of the important skills spa applicants require include sufficient communication and listening attributes, a good telephone manner, problem solving skills, and an overall care for the customer. Some jobs will require skills in specific techniques, such as leadership qualities for managerial jobs or therapeutic skills for spa treatment specialists.
Although it largely depends on the position, a job in the spa industry usually requires a Bachelors degree, advanced degree, or relevant certificate of training that specifies competence in a particular field relating to spa and body treatment. Salaries range from entry-level to higher manager positions. A typical, non-managerial position would attract a salary of around C
$18,000 -
$22,000 per annum.