Help Desk Jobs
Genieall Corporation - Greater Toronto Area, Canada, Canada
Genieall is an MSP Mentor 500 winner and an ISO 27001 Certified organization which is energized by helping our customers with their business needs. We have a strong focus on IT solutions, operational support...
from: appcast.io - Yesterday
Lynx Systems Inc. - Toronto, Ontario, Canada
At Lynx we are a leading provider of innovative solutions for the real estate industry, specializing in property management technology and software. Our team is committed to delivering exceptional services...
from: appcast.io - 14 days ago
RNG Immigration Consultancy Ltd - New Westminster
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Provide business systems, network and Internet support to users in response... $30.77 hourly
from: workbc.ca (+1 source) - 2 days ago
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Hays - Campbell River, British Columbia, Canada
Our client is one of Vancouver Island’s fastest growing tech companies and we are looking to add more people to our diverse team! We are experiencing a massive growth period and are seeking an L1 IT Service...
from: appcast.io - 20 days ago
Sure Systems - Calgary, Alberta, Canada
This person/these people would ideally have Technical experience with Microsoft 365 (including but not limited to the Office Suite, SharePoint, OneDrive, Teams, Security), basic networking knowledge and...
from: appcast.io - 20 days ago
Canada Top Education Group Inc - Victoria
Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties... $33.00 to $35.00 hourly (to be negotiated)
from: workbc.ca (+1 source) - 4 days ago
MTY Food Group - Montreal, Quebec, Canada
Sous la responsabilité du Directeur du service d'assistance le/la candidate retenu travaillera en tant que technicien senior du service de support au sein du département informatique du groupe MTY. Cette...
from: appcast.io - Yesterday
EndoSoft - Montreal, Quebec, Canada
The Sales & Service Computer Analyst plays a key role in the entire lifecycle of EndoSoft’s relationship with the customer including but not limited to sales, implementation, training, and after sale service...
from: appcast.io - Yesterday
SaskIT Inc. - REGINA (+1 location)
This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank. - Set up equipment for employee use, performing or ensuring proper... $33.00 hourly
from: saskjobs.com - 15 days ago
Microserve - Vancouver, British Columbia, Canada (+1 location)
At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary...
from: appcast.io (+1 source) - 10 days ago
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Help Desk
Also known as customer service or technical support, a help desk worker provides the answers to a customer’s problem or question. Most of the customer contact is through the telephone, though some jobs utilize email. Most major companies and government offices have a help desk.
This person spends a lot of time on the telephone with consumers. They diagnose and troubleshoot specific technical problems with a product, then determine the best action to solve the problem. Other duties include preparing reports, compiling data, updating systems and directing difficult problems to management.
Much of this kind of work is done as IT support, keeping customers’ computer software and hardware systems up and running. Although many of these positions do not require a college degree, there is extensive training involved through specialized certification programs.
Help desk employees work during regular business hours so that they are available during companies’ regular office hours. The average pay is between C
$25,000 and C
$36,000 annually.