To become a receptionist, a candidate should be polite, with immaculate customer service skills and an excellent telephone manner. A high school diploma is a necessary qualification for the position, and additional basic IT skills will enhance the candidat’s chances of finding employment. Receptionists are typically the first point of contact for companies and other organisations.
Having to greet and screen clients and customers over the telephone is the central focus of the role. The candidate will also often be partly responsible for the security of the office, making sure visitors are presented with a security badge on arrival, and sign into the visitors’ book. The individual will also have to show people to the correct location within the office.
There are also other duties, such as basic administration, and sometimes the receptionist will have to arrange schedules for meeting rooms. Depending on the size and sector of the organisation, a receptionist can expect to make C
$22,000 to C
$39,000 per year.